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GOLTENS GENERAL SUPPLIES

Global Sourcing & Hard-to-Source Procurement

Send a part number, model, nameplate, photo, drawing, specification or item list — GOLTENS reviews the information and sources the specified item or a permitted alternative for quotation.

Spare parts and components, obsolete and non-standard items, specialty equipment, industrial materials and multi-item lists can be sourced locally or internationally according to the information provided. Availability, origin and lead time are confirmed during quotation.

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Sourcing request guide

Send the information you have — a part number, model number, nameplate, photo, drawing, specification, BOQ or item list. GOLTENS reviews it, searches for the specified item or a permitted alternative, and prepares a quotation according to the information provided.

These guides describe common sourcing requests and the information needed to quote them — they are not a catalogue of specific products. The customer provides the item information and states whether alternatives are acceptable.

Start From the Information You Have

Pick the information you already have. Each row shows the matching sourcing request and, where relevant, the GOLTENS sector that covers the item.

Parts & Components by Reference

Requests that start from a part number, model, nameplate or an item already in use.

Available on request.

  • Part or Model Number Requests

    Sourcing requests that start from a part or model number you provide.

    Details and quotation information

    Typical applications

    Replacing a known component · Adding items to existing equipment · Quoting items from a parts list

    What it is

    A sourcing request in which the customer gives the part number, model number or manufacturer reference, and GOLTENS searches for the specified item for quotation.

    What it is used for

    Replacing or adding a known item when its reference is available.

    Typical projects and industries

    Industrial facilities · Plant and operations teams

    Key selection considerations

    Reference
    Part number, model number or manufacturer reference, as given by the customer.
    Manufacturer
    Only where the customer specifies one.
    Alternatives
    Quoted only where the customer allows alternatives.

    Include in your quotation request

    • Part or model number
    • Item description and quantity
    • Whether alternatives are acceptable
    • Documents required, if any
    • Delivery location and required date
    Request a quotation for Part or Model Number Requests

  • Nameplate & Existing-Item Matching

    Matching an item in use from its nameplate, label, markings or photos.

    Details and quotation information

    Typical applications

    Items with a readable nameplate · Items with markings but no documents · Items identified from clear photos

    What it is

    A sourcing request in which the customer sends the nameplate details, labels, markings or photos of an existing item, and GOLTENS uses them to identify and source the same item for quotation. Identification depends on the information available.

    What it is used for

    Replacing an item in use when its part number is not known.

    Typical projects and industries

    Industrial facilities · Plant and operations teams

    Key selection considerations

    Nameplate
    A clear photo or transcription of the nameplate.
    Photos and markings
    Photos from several angles and any visible markings.
    Identification
    Depends on the information available.

    Include in your quotation request

    • Nameplate photo or details
    • Item photos and visible markings
    • Quantity and where the item is used
    • Documents required, if any
    • Delivery location and required date
    Request a quotation for Nameplate & Existing-Item Matching

  • Spare Parts & Components for Installed Equipment

    Spare parts and components for equipment already installed at your facility.

    Details and quotation information

    Typical applications

    Planned shutdown parts lists · Mixed-make equipment at one facility · Replacing worn components

    What it is

    A sourcing request for spare parts and components of installed equipment, identified by the part numbers, equipment list or nameplate data the customer provides.

    What it is used for

    Parts lists for installed mechanical, electrical and process equipment.

    Typical projects and industries

    Industrial facilities · Plant and operations teams

    Key selection considerations

    Equipment reference
    Equipment model or nameplate data, as provided by the customer.
    Part references
    Part numbers or descriptions for each line.
    Alternatives
    Quoted only where the customer allows alternatives.

    Include in your quotation request

    • Equipment model or nameplate data
    • Part numbers or descriptions
    • Quantity for each line
    • Documents required, if any
    • Delivery location and required date
    Request a quotation for Spare Parts & Components for Installed Equipment

  • Obsolete & Discontinued Items

    A search for items no longer produced, or for a permitted alternative.

    Details and quotation information

    Typical applications

    Older installed equipment · Items with no current listing · Bridging until a planned replacement

    What it is

    A sourcing request for an item that is no longer produced: GOLTENS searches for remaining availability and, where the customer allows alternatives, for a matching or technically suitable item. Availability is not guaranteed.

    What it is used for

    Keeping existing equipment in use when an item in it is no longer made.

    Typical projects and industries

    Industrial facilities · Plant and operations teams

    Key selection considerations

    Last known reference
    Part or model number and nameplate data, if available.
    Alternatives
    Whether the customer allows a matching or technically suitable item.
    Availability
    Searched for and confirmed during quotation.

    Include in your quotation request

    • Last known part or model number
    • Nameplate photo or item photos
    • Whether alternatives are acceptable
    • Documents required, if any
    • Delivery location and required date
    Request a quotation for Obsolete & Discontinued Items

Non-Standard & Specialty Items

Requests for items that do not fit a standard listing, quoted case by case.

Available on request.

  • Non-Standard & Hard-to-Find Items

    Items outside standard listings or hard to find locally, sourced case by case.

    Details and quotation information

    Typical applications

    Items with no local listing · Non-standard sizes or configurations · Single missing items in a larger order

    What it is

    A sourcing request for an item that does not fit a standard listing or is hard to find locally; GOLTENS searches local and international sources against the customer's specification.

    What it is used for

    Items with limited local availability or a non-standard specification.

    Typical projects and industries

    Industrial facilities · Plant and operations teams · Project procurement

    Key selection considerations

    Specification
    The specification or datasheet the customer provides.
    Sourcing
    Local or international, confirmed during quotation.
    Alternatives
    Quoted only where the customer allows alternatives.

    Include in your quotation request

    • Specification or datasheet
    • Photos or references, if available
    • Quantity and unit
    • Documents required, if any
    • Delivery location and required date
    Request a quotation for Non-Standard & Hard-to-Find Items

  • Drawing- or Sample-Based Requests

    Sourcing against a drawing or sample the customer provides.

    Details and quotation information

    Typical applications

    Items with a drawing but no part number · Items matched to a physical sample · Items for older assemblies

    What it is

    A sourcing request in which the item is defined by the customer's own drawing or sample information, and GOLTENS searches for a source that can supply it for quotation.

    What it is used for

    Items defined by a customer drawing or a physical sample rather than a part number.

    Typical projects and industries

    Industrial facilities · Plant and operations teams · Manufacturing and production

    Key selection considerations

    Drawing or sample
    Provided by the customer.
    Material and finish
    As stated on the drawing or by the customer.
    Acceptance
    Confirmed by the customer against the drawing or sample.

    Include in your quotation request

    • Drawing or sample details
    • Material and finish, as stated
    • Quantity required
    • Documents required, if any
    • Delivery location and required date
    Request a quotation for Drawing- or Sample-Based Requests

  • Specialty Equipment Outside Sector Pages

    Equipment not covered by the other GOLTENS sector pages, reviewed case by case.

    Details and quotation information

    Typical applications

    One-off equipment purchases · Niche equipment for a project · Equipment outside the sector pages

    What it is

    A sourcing request for equipment outside the other GOLTENS sector pages; GOLTENS reviews the customer's specification case by case before preparing a quotation.

    What it is used for

    One-off or niche equipment needs not listed on a sector page.

    Typical projects and industries

    Project procurement · Commercial and public facilities

    Key selection considerations

    Specification
    The customer's specification or datasheet.
    Scope
    Reviewed case by case.
    Alternatives
    Quoted only where the customer allows alternatives.

    Include in your quotation request

    • Specification or datasheet
    • Intended use
    • Quantity required
    • Documents required, if any
    • Delivery location and required date
    Request a quotation for Specialty Equipment Outside Sector Pages

Materials & Multi-Item Requirements

Materials, consumables, packaging and multi-item lists quoted to your specification and quantities.

Available on request.

  • Industrial Raw Materials

    Metals, polymers and other industrial materials sourced to your grade.

    Details and quotation information

    Typical applications

    Production line materials · Workshop and processing materials · Project-specified material grades

    What it is

    A sourcing request for industrial raw materials, quoted to the material, grade, form and quantity stated by the customer.

    What it is used for

    Production, processing and project material needs.

    Typical projects and industries

    Manufacturing and production · Industrial facilities

    Key selection considerations

    Material and grade
    As stated by the customer.
    Form and size
    Sheet, bar, granules or other form, as specified.
    Packaging
    As requested.

    Include in your quotation request

    • Material and grade
    • Form, size and quantity
    • Packaging, if specified
    • Documents required, if any
    • Delivery location and required date
    Request a quotation for Industrial Raw Materials

  • Bulk Consumables

    Industrial consumables quoted to project or multi-site quantities.

    Details and quotation information

    Typical applications

    Project-phase consumables · Consumables for several sites · Volume-based requests

    What it is

    A sourcing request for industrial consumables in larger quantities, quoted to the specification, quantity and delivery split stated by the customer.

    What it is used for

    Recurring or project-phase consumable needs.

    Typical projects and industries

    Industrial facilities · Project procurement

    Key selection considerations

    Specification
    As stated by the customer.
    Quantity
    Total quantity and any delivery split.
    Packaging
    As requested.

    Include in your quotation request

    • Item description and specification
    • Total quantity and delivery split
    • Packaging, if specified
    • Documents required, if any
    • Delivery location and required date
    Request a quotation for Bulk Consumables

  • Packaging Materials

    Industrial and export packaging materials quoted to your requirement.

    Details and quotation information

    Typical applications

    Protective packaging · Export packaging · Production-line packaging

    What it is

    A sourcing request for packaging materials, quoted to the type, size, material and quantity stated by the customer.

    What it is used for

    Protective, export and production packaging needs.

    Typical projects and industries

    Manufacturing and production · Industrial facilities

    Key selection considerations

    Type and material
    As stated by the customer.
    Size
    Dimensions or size range, as specified.
    Quantity
    Per order or per delivery.

    Include in your quotation request

    • Packaging type and material
    • Size and quantity
    • Product to be packed, if relevant
    • Documents required, if any
    • Delivery location and required date
    Request a quotation for Packaging Materials

  • Multi-Item Lists & BOQs

    One request covering several items, a BOQ or a project item list.

    Details and quotation information

    Typical applications

    Project BOQs · Mixed item lists · Lists spanning several sectors

    What it is

    A sourcing request covering several items at once — an item list, a BOQ or a project schedule — quoted line by line against the information the customer provides.

    What it is used for

    Consolidating mixed items into one quotation request, including items covered by other GOLTENS sectors.

    Typical projects and industries

    Project procurement · Commercial and public facilities

    Key selection considerations

    Line items
    Description, reference and quantity for each line.
    Specification
    The specification or BOQ description for each line.
    Alternatives
    Stated per line by the customer.

    Include in your quotation request

    • Item list or BOQ
    • Specification for each line
    • Project or tender reference, if any
    • Documents required, if any
    • Delivery location and required date
    Request a quotation for Multi-Item Lists & BOQs

Requirements Covered by Other Sectors

Some items have their own GOLTENS sector page. They can still be included in the same sourcing request.

Hard-to-Source, Existing-Item & Equivalent Requests

GOLTENS reviews the item information you provide and searches for the specified item or, where you allow alternatives, a matching or technically suitable item for quotation. Identification from photos or nameplates depends on the information available. Availability of discontinued items is not guaranteed. Final equivalence, suitability and acceptance remain with the customer, consultant or responsible technical party, as applicable.

An equivalent must match the specification, configuration and intended use stated by the customer — never the item name alone. Final technical suitability, equivalence, specification approval and regulatory or compliance acceptance remain with the customer, consultant or responsible technical party, as applicable.

Request a quotation for a hard-to-source item

How a sourcing request works

  1. 1Item Information
  2. 2Technical & Document Review
  3. 3Supplier Search
  4. 4Alternative / Equivalent Review
  5. 5Availability, Origin & Lead-Time Confirmation
  6. 6Quotation

Information to send

Existing-item matching
Photo of the item in use · Nameplate or label details · Where and how the item is used · Quantity required
Nameplate & photo identification
A clear photo of the nameplate · Photos from several angles · Any visible markings or numbers · Identification depends on the information available
Obsolete & discontinued items
Last known part or model number · Manufacturer, only if specified by the customer · Whether alternatives are acceptable · Availability is not guaranteed
Non-standard items
Specification or datasheet · Drawing or sample information · Dimensions and material, as stated · Quantity required
Equivalent & cross-reference requests
The reference to be matched · The specification the alternative must meet · Confirmation that alternatives are permitted · Who accepts the equivalent on the customer side

What to Include in Your Quotation Request

The information you provide determines the quotation basis. Send what you have — missing details can be clarified during quotation.

Minimum information

  • Item name or description

  • Part or model number

  • Manufacturer, only if the customer specifies one

  • Quantity and unit

  • Technical specification

  • Delivery location

  • Required date

  • Contact details

Useful information

  • Nameplate photo

  • Item photos

  • Existing datasheet

  • Drawing or sample

  • BOQ

  • Project/tender reference

  • Existing supplier information, if you choose to provide it

  • Whether equivalents are acceptable

  • Packaging/unit requirements

  • Documents required with the quotation

How GOLTENS handles your requirement

  1. Requirement Review

    Send the item information, list or BOQ through the quotation form on this page, with photos, drawings or datasheets where available.

  2. Information / Specification Review

    Our team reviews the information provided and asks for anything needed to identify each item.

  3. Sourcing / Configuration

    GOLTENS searches local and international sources for the specified item — or, where you allow alternatives, a matching or technically suitable item.

  4. Quotation

    You receive a quotation stating the offered items, origin, availability and lead time. Final technical suitability, equivalence, specification approval and regulatory or compliance acceptance remain with the customer, consultant or responsible technical party, as applicable.

GOLTENS prepares a quotation based on the information provided. Final technical suitability, equivalence, specification approval and regulatory or compliance acceptance remain with the customer, consultant or responsible technical party, as applicable.

Request a Quotation

Send your part numbers, nameplate photos, drawings, specifications, item list or BOQ. Items are available on request and quoted against the information provided.

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The GOLTENS team will review your request and get in touch with you if needed.

Frequently Asked Questions

What information should I send?

Send the item name or description, the part or model number, the quantity and unit, the technical specification, the delivery location and required date, and your contact details. A nameplate photo, item photos, a datasheet, a drawing or a BOQ help where you have them. The checklist on this page lists the information that helps.

Can you source from only a part number, nameplate or photo?

Yes, a request can start from a part number, a nameplate or a photo. Identification depends on the information available, so the clearer the nameplate, markings and photos, the more reliably the item can be identified. Any missing detail is clarified during quotation.

Can you source obsolete or discontinued items?

GOLTENS can search for an obsolete or discontinued item and, where you allow alternatives, for a matching or technically suitable item. Availability of discontinued items is not guaranteed and is confirmed during quotation.

Can equivalent or alternative items be supplied?

Only where you allow alternatives. Otherwise the quotation covers the specified item. GOLTENS reviews the item information you provide and searches for the specified item or, where you allow alternatives, a matching or technically suitable item for quotation. Identification from photos or nameplates depends on the information available. Availability of discontinued items is not guaranteed. Final equivalence, suitability and acceptance remain with the customer, consultant or responsible technical party, as applicable.

Is GOLTENS an authorised distributor or agent?

GOLTENS is not presented as an authorised distributor or agent of any manufacturer. It sources items against the information you provide, and the quotation states the offered item and its origin.

Can I include items from several sectors in one request?

Yes. Send one list with each item, its reference and quantity. Items covered by other GOLTENS sectors can be included in the same request; the routing section shows which sector covers them.

What documents can be included with a quotation?

State the documents you need with the quotation or delivery, such as datasheets or origin documents. Their availability depends on the item and its source and is confirmed for each item during quotation.

How are availability, origin and lead time confirmed?

Availability, origin and lead time are confirmed for each item during quotation, rather than given as a single fixed figure.