Fire Protection Equipment

GOLTENS supplies fire protection equipment according to your project requirements, technical specifications and customer or consultant-approved documentation.

Fire pumps, valves, sprinklers, detection and alarm equipment, emergency lighting and portable fire protection equipment are supplied according to the requirements provided for quotation. Availability and configuration are confirmed during quotation.

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Fire protection equipment procurement guide

GOLTENS supplies fire pumps, fire valves and hydrants, sprinklers and hose equipment, portable extinguishers, detection and alarm equipment and emergency lighting against the requirements you provide. Use this guide to start from your application, review what matters for each equipment type, and prepare the documents and information we need to quote.

These guides are general information to help you prepare your request — they are not a catalogue of specific models and do not replace your approved project documentation. Equipment is available on request and is quoted against the BOQ, specification and requirements you provide.

Choose Equipment by Application

Typical equipment for common fire protection procurement needs. Use this as a starting point — the equipment, quantities and requirements for your project come from your BOQ, specification and approved project documentation.

Fire-water pump rooms
Pumping equipment that supplies water to the fire protection network, quoted against the pump duty in your approved project documentation.
Typical equipment
Sprinkler networks
Sprinklers and the isolation, check and alarm valves on sprinkler pipework.
Typical equipment
Wet/dry risers and hose stations
Riser outlets, hose equipment and cabinets inside buildings.
Typical equipment
External hydrant networks
Hydrants and the isolation and check valves on site fire-water mains.
Typical equipment
Building detection and alarm
Fire alarm control panels and detectors for building fire alarm systems.
Typical equipment
Large open and high-ceiling spaces
Beam smoke detection with emergency lighting and exit signs for warehouses, halls and atriums.
Typical equipment
Emergency evacuation and life-safety lighting
Emergency luminaires and illuminated exit signs along escape routes.
Typical equipment
- Emergency Lighting
- Exit Signs
Portable first-response equipment
Extinguishers, cabinets and hoses for first response at the point of need.
Typical equipment
Fire protection equipment replacement
Replacing valves, hose equipment, cabinets, extinguishers, emergency lighting and exit signs already in service — see Replacing Existing Equipment.
Typical equipment
Fire protection tender and project supply
Any of the twenty-one equipment types on this page — from fire pumps to detection and emergency lighting — quoted against the customer or consultant BOQ and specification.
Typical equipment

Fire Pumps & Water Supply

Pump sets, controllers, jockey pumps and drivers that supply water to the fire protection network. Pump equipment is quoted against the pump duty and requirements in your approved project documentation.

Fire Pump Sets

The main pumps that deliver water to sprinkler, hydrant and hose networks.

Available on request.

What it is: A fire pump with its driver, coupling and base, supplied as a set — commonly end-suction, split-case or vertical turbine.
What it is used for: Supplying water at the flow and pressure stated in the project documents to the fire protection network.
Typical applications: Building fire-water pump rooms
Sprinkler and hose networks
Site hydrant mains
Fire-water tanks and reservoirs
Typical projects and industries: Commercial & residential buildings
Factories & industrial facilities
Warehouses & logistics facilities
Hospitals & healthcare facilities
Infrastructure & large sites

Selection considerations and quotation checklist

Key selection considerations: Pump duty
Flow and pressure as stated in your approved project documentation.
Pump type
End-suction, split-case or vertical turbine, according to the specification and the water source.
Driver
Electric motor or diesel engine, as specified.
Required documents
The documentation your specification requires with the pump set.
Include in your quotation request: Pump duty from your project documents
Pump type and driver required
Water source and suction arrangement
Specification or BOQ item
Quantity, delivery location and required timing

Fire Pump Controllers

Control panels that start and monitor electric or diesel fire pumps.

Available on request.

What it is: A dedicated controller for a fire pump driver, with automatic start on pressure drop, manual start and status indication.
What it is used for: Starting the fire pump when the network calls for water and signalling pump status to the building fire alarm or monitoring system.
Typical applications: Electric fire pump sets
Diesel fire pump sets
Jockey pumps
Fire-water pump rooms
Typical projects and industries: Commercial & residential buildings
Factories & industrial facilities
Warehouses & logistics facilities
Hospitals & healthcare facilities

Selection considerations and quotation checklist

Key selection considerations: Driver type
Controller for an electric motor or for a diesel engine.
Starting method
The starting method stated in the specification for electric pumps.
Power supply
Supply voltage and phase, and any transfer between normal and standby supply.
Signals
Status and alarm signals required by the fire alarm or monitoring system.
Include in your quotation request: Pump and driver data
Supply voltage and phase
Starting method from the specification
Required remote signals
Quantity, delivery location and required timing

Jockey Pumps

Small pumps that keep the fire protection network pressurised.

Available on request.

What it is: A small pressure-holding pump, usually multistage, with its own controller.
What it is used for: Making up small pressure losses in the network so that the main fire pump does not start unnecessarily.
Typical applications: Sprinkler networks
Hose and riser networks
Hydrant mains
Typical projects and industries: Commercial & residential buildings
Factories & industrial facilities
Warehouses & logistics facilities
Hospitals & healthcare facilities

Selection considerations and quotation checklist

Key selection considerations: Duty
Flow and pressure as stated in your project documents.
Pump arrangement
Vertical or horizontal arrangement.
Controller
Controller supplied with the pump or separately.
Include in your quotation request: Duty from your project documents
Supply voltage and phase
Controller required or not
Quantity, delivery location and required timing

Fire Pump Drivers — Diesel / Electric

Diesel engines and electric motors that drive fire pumps.

Available on request.

What it is: The driver of a fire pump set — a diesel engine with its fuel and cooling arrangement, or an electric motor.
What it is used for: Driving a new fire pump set, or matching the driver of an existing set as specified.
Typical applications: Diesel fire pump sets
Electric fire pump sets
Fire-water pump rooms
Typical projects and industries: Commercial & residential buildings
Factories & industrial facilities
Infrastructure & large sites

Selection considerations and quotation checklist

Key selection considerations: Driver type
Diesel engine or electric motor, as specified.
Pump data
The power and speed the pump requires, from the pump data.
Supply or fuel
Supply voltage for motors; fuel tank and cooling arrangement for engines.
Include in your quotation request: Diesel or electric
Pump data or existing pump nameplate
Supply voltage or fuel and cooling arrangement
Quantity, delivery location and required timing

Fire Valves, Hydrants & Riser Equipment

Isolation, check and alarm valves for fire-water pipework, riser outlets and hydrants. Valves are quoted against the size, pressure class and connection stated in your specification.

Gate & OS&Y Valves

Isolation valves for fire-water mains, including outside stem & yoke valves that show their position.

Available on request.

What it is: A gate valve that isolates a section of pipework. On an OS&Y valve the rising stem shows at a glance whether it is open or closed.
What it is used for: Isolating pump suction and discharge, sprinkler control points and sections of hydrant mains.
Typical applications: Pump room pipework
Sprinkler control points
Hydrant mains
Typical projects and industries: Commercial & residential buildings
Factories & industrial facilities
Warehouses & logistics facilities
Infrastructure & large sites

Selection considerations and quotation checklist

Key selection considerations: Size and pressure class
As stated in your specification or BOQ.
End connection
Flanged or grooved, to match the pipework.
Position indication
OS&Y rising stem, or a non-rising stem with an indicator where required.
Supervision
Position switch, where the specification calls for one.
Include in your quotation request: Valve size
Pressure class
End connection
OS&Y or non-rising stem
Quantity, delivery location and required timing

Butterfly Valves

Compact isolation valves for fire-water pipework, commonly with a position indicator.

Available on request.

What it is: A quarter-turn valve with a disc in the bore, usually gear-operated with an indicator showing open or closed.
What it is used for: Isolating sprinkler zones, risers and pump room pipework where space is limited.
Typical applications: Sprinkler zone control
Risers
Pump room pipework
Typical projects and industries: Commercial & residential buildings
Factories & industrial facilities
Warehouses & logistics facilities
Hospitals & healthcare facilities

Selection considerations and quotation checklist

Key selection considerations: Size and pressure class
As stated in your specification or BOQ.
Body type
Wafer, lug or grooved body, to match the pipework.
Indication and supervision
Indicator and position switch, where the specification calls for them.
Include in your quotation request: Valve size
Pressure class
Body type or end connection
Indicator and position switch required
Quantity, delivery location and required timing

Check Valves

Valves that let fire water flow in one direction only.

Available on request.

What it is: A non-return valve, commonly swing or wafer type, that closes against reverse flow.
What it is used for: Preventing backflow at pump discharges, fire service inlets and connections between supplies.
Typical applications: Pump discharge
Inlet connections
Hydrant mains
Typical projects and industries: Commercial & residential buildings
Factories & industrial facilities
Infrastructure & large sites

Selection considerations and quotation checklist

Key selection considerations: Size and pressure class
As stated in your specification or BOQ.
Type
Swing or wafer type, as specified.
End connection
Flanged or grooved, to match the pipework.
Include in your quotation request: Valve size
Pressure class
Type and end connection
Quantity, delivery location and required timing

Alarm Check Valves

Wet or dry alarm valves that raise an alarm when water flows into a sprinkler system.

Available on request.

What it is: A check valve with alarm trim at the head of a sprinkler system, supplied as a wet or dry valve set.
What it is used for: Controlling a sprinkler system and signalling water flow to the alarm system and alarm gong.
Typical applications: Wet sprinkler systems
Dry sprinkler systems in unheated areas
Sprinkler valve rooms
Typical projects and industries: Commercial & residential buildings
Warehouses & logistics facilities
Factories & industrial facilities
Hotels & hospitality

Selection considerations and quotation checklist

Key selection considerations: Wet or dry
As stated for the sprinkler system.
Size and connection
As stated in your specification or BOQ.
Trim and accessories
Alarm gong, pressure switch and gauges included with the set, as specified.
Include in your quotation request: Wet or dry valve
Valve size
End connection
Trim and accessories required
Quantity, delivery location and required timing

Landing Valves

Outlet valves on wet and dry risers for connecting fire hoses at each floor.

Available on request.

What it is: A hose outlet valve on a riser, with an outlet coupling for fire hoses — commonly in a cabinet or on the landing.
What it is used for: Giving hose connection points on each floor of a building.
Typical applications: Wet risers
Dry risers
Hose stations and cabinets
Typical projects and industries: Commercial & residential buildings
Hospitals & healthcare facilities
Hotels & hospitality
Schools, universities & public buildings

Selection considerations and quotation checklist

Key selection considerations: Riser type
Wet or dry riser.
Pattern and inlet
Oblique or right-angle pattern, and inlet connection.
Outlet coupling
Coupling type to match the hoses in use.
Include in your quotation request: Wet or dry riser
Valve size and pattern
Inlet connection and outlet coupling
Quantity, delivery location and required timing

Fire Hydrants

External hydrants on site fire-water mains for fire brigade and site use.

Available on request.

What it is: An above-ground pillar hydrant or an underground hydrant, connected to the fire-water main, with hose outlets.
What it is used for: Providing water for fire fighting around buildings, yards and large sites.
Typical applications: Site hydrant networks
Industrial yards
Large building complexes
Typical projects and industries: Factories & industrial facilities
Warehouses & logistics facilities
Infrastructure & large sites
Schools, universities & public buildings

Selection considerations and quotation checklist

Key selection considerations: Hydrant type
Pillar or underground hydrant, as specified.
Outlets
Number and type of outlets and their couplings.
Main connection
Inlet size and connection to the main.
Include in your quotation request: Pillar or underground
Outlet arrangement and couplings
Inlet size and connection
Quantity, delivery location and required timing

Sprinklers, Hose & Portable Equipment

Sprinklers, hose reels, fire hoses, fire cabinets and portable extinguishers. Each item is quoted against the type and requirements stated in your BOQ or specification.

Sprinklers

Automatic sprinklers that open individually when heat reaches them.

Available on request.

What it is: A heat-activated sprinkler with a frame, deflector and glass bulb or fusible element, in pendent, upright, sidewall or concealed form.
What it is used for: Discharging water over the area below when the temperature at the sprinkler rises.
Typical applications: Offices, hotels and hospitals
Retail and car parks
Warehouses and storage
Finished ceilings
Typical projects and industries: Commercial & residential buildings
Hotels & hospitality
Hospitals & healthcare facilities
Warehouses & logistics facilities

Selection considerations and quotation checklist

Key selection considerations: Type
Pendent, upright, sidewall or concealed.
Response
Standard or quick response, as stated in your approved project documentation.
K-factor and temperature rating
From your approved project documentation — never chosen by the supplier.
Finish
Finish and escutcheon or cover plate, as specified.
Include in your quotation request: Sprinkler type and response
K-factor and temperature rating from your project documents
Thread size and finish
Spare sprinkler cabinet and wrenches, if required
Quantity, delivery location and required timing

Hose Reels

Wall-mounted reels with semi-rigid hose for first-response fire fighting.

Available on request.

What it is: A fixed or swinging reel with semi-rigid hose, an inlet valve and a nozzle, connected to the water supply.
What it is used for: Letting building occupants and staff tackle a fire at an early stage.
Typical applications: Corridors and stair landings
Hose stations and cabinets
Workshops and warehouses
Typical projects and industries: Commercial & residential buildings
Factories & industrial facilities
Warehouses & logistics facilities
Schools, universities & public buildings

Selection considerations and quotation checklist

Key selection considerations: Reel type
Fixed or swinging, and manual or automatic inlet valve.
Hose
Hose diameter and length, as specified.
Mounting
Wall-mounted or inside a cabinet.
Include in your quotation request: Fixed or swinging reel
Hose diameter and length
Wall-mounted or in a cabinet
Quantity, delivery location and required timing

Fire Hoses

Layflat delivery hoses with couplings for riser outlets and hydrants.

Available on request.

What it is: A flexible layflat hose, supplied in set lengths with couplings fitted, stored rolled or on a rack.
What it is used for: Carrying water from a landing valve or hydrant to the fire.
Typical applications: Riser outlets and hose cabinets
Hydrant points
Site fire-fighting equipment
Typical projects and industries: Commercial & residential buildings
Factories & industrial facilities
Warehouses & logistics facilities
Infrastructure & large sites

Selection considerations and quotation checklist

Key selection considerations: Diameter and length
As stated in your specification or BOQ.
Couplings
Coupling type to match the outlets in use.
Hose construction
Lining and jacket type, as specified.
Include in your quotation request: Hose diameter and length
Coupling type
Accessories such as nozzles, if required
Quantity, delivery location and required timing

Fire Cabinets

Cabinets that house hose reels, landing valves, hoses and extinguishers.

Available on request.

What it is: A surface or recessed steel cabinet with a glazed or solid door, arranged for the equipment it holds.
What it is used for: Keeping fire-fighting equipment protected, visible and ready to use.
Typical applications: Corridors and lobbies
Stair landings
Car parks and plant areas
Typical projects and industries: Commercial & residential buildings
Hospitals & healthcare facilities
Hotels & hospitality
Schools, universities & public buildings

Selection considerations and quotation checklist

Key selection considerations: Contents
Hose reel, landing valve, hose, extinguisher or a combination.
Mounting
Surface or recessed.
Door and finish
Glazed or solid door, and finish, as specified.
Include in your quotation request: Required contents
Surface or recessed
Door type and finish
Available space, if limited
Quantity, delivery location and required timing

Portable Fire Extinguishers

Hand-held extinguishers for first response, by extinguishing agent and fire class.

Available on request.

What it is: A portable extinguisher containing dry powder, carbon dioxide, water or foam, with a wall bracket or stand.
What it is used for: Tackling small fires at the point of need — the agent must suit the fire risk at each location.
Typical applications: Offices and public areas
Electrical and plant rooms
Kitchens
Workshops and warehouses
Typical projects and industries: Commercial & residential buildings
Factories & industrial facilities
Warehouses & logistics facilities
Hospitals & healthcare facilities
Schools, universities & public buildings
Hotels & hospitality

Selection considerations and quotation checklist

Key selection considerations: Extinguishing agent
The agent your specification or risk assessment states for each location.
Capacity
Capacity per extinguisher, as specified.
Mounting
Wall bracket, stand or cabinet.
Include in your quotation request: Extinguisher type and agent
Capacity
Mounting: bracket, stand or cabinet
Quantity, delivery location and required timing

Detection, Alarm & Emergency Lighting

Fire alarm control panels, smoke, heat and beam detectors, emergency lighting and exit signs. Detection equipment is quoted against your specification and the compatibility requirements of the system it connects to.

Fire Alarm Control Panels

Addressable or conventional panels that monitor detectors and raise the alarm.

Available on request.

What it is: The control panel of a fire alarm system. Addressable panels identify each device; conventional panels report by zone.
What it is used for: Receiving signals from detectors and call points, sounding alarms and passing signals to other building systems.
Typical applications: Offices and commercial buildings
Hospitals and hotels
Factories and warehouses
Multi-building sites
Typical projects and industries: Commercial & residential buildings
Hospitals & healthcare facilities
Hotels & hospitality
Factories & industrial facilities
Schools, universities & public buildings

Selection considerations and quotation checklist

Key selection considerations: Panel type
Addressable or conventional, as specified.
Capacity
Number of loops or zones stated in your project documents.
Compatibility
Compatibility with existing devices or a network of panels, where relevant.
Interfaces
Outputs to other building systems, as specified.
Include in your quotation request: Addressable or conventional
Loops or zones from your project documents
Existing system details, if extending one
Repeater or network panels, if required
Quantity, delivery location and required timing

Smoke Detectors

Point detectors that sense smoke at an early stage.

Available on request.

What it is: A ceiling-mounted optical smoke detector on a base, connected to the fire alarm panel.
What it is used for: Early warning of fire in occupied rooms, corridors and escape routes.
Typical applications: Offices and bedrooms
Corridors and escape routes
Electrical and server rooms
Typical projects and industries: Commercial & residential buildings
Hospitals & healthcare facilities
Hotels & hospitality
Schools, universities & public buildings

Selection considerations and quotation checklist

Key selection considerations: System compatibility
Must be compatible with the fire alarm panel and its protocol.
Addressable or conventional
To match the panel type.
Base
Standard base or a base with a sounder or isolator.
Include in your quotation request: Panel or system the detectors connect to
Addressable or conventional
Base type
Quantity, delivery location and required timing

Heat Detectors

Detectors for areas where smoke detection would cause false alarms.

Available on request.

What it is: A point detector that responds to a fixed temperature or a rapid rate of rise.
What it is used for: Detecting fire in kitchens, car parks, plant rooms and dusty or steamy areas.
Typical applications: Kitchens
Car parks
Plant and boiler rooms
Typical projects and industries: Commercial & residential buildings
Hotels & hospitality
Factories & industrial facilities
Hospitals & healthcare facilities

Selection considerations and quotation checklist

Key selection considerations: Detection type
Fixed temperature or rate of rise, as specified.
System compatibility
Must be compatible with the fire alarm panel and its protocol.
Base
Base type to match the system.
Include in your quotation request: Panel or system the detectors connect to
Fixed temperature or rate of rise
Base type
Quantity, delivery location and required timing

Beam Smoke Detectors

Beam detectors that cover large open and high-ceiling spaces.

Available on request.

What it is: A projected-beam smoke detector — a transmitter and receiver, or a single unit with a reflector — across the protected space.
What it is used for: Detecting smoke where point detectors are hard to reach or space too widely apart.
Typical applications: Warehouses
Halls and atriums
Factories and hangars
Typical projects and industries: Warehouses & logistics facilities
Factories & industrial facilities
Schools, universities & public buildings
Commercial & residential buildings

Selection considerations and quotation checklist

Key selection considerations: Beam type
Transmitter and receiver, or reflector type.
Coverage
Beam length and mounting height from your project documents.
System compatibility
Interface with the fire alarm panel, as specified.
Include in your quotation request: Panel or system the detectors connect to
Beam length and mounting height
Transmitter-receiver or reflector type
Quantity, delivery location and required timing

Emergency Lighting

Luminaires that light escape routes and key areas when normal power fails.

Available on request.

What it is: An emergency luminaire with its own battery or fed from a central battery system, in maintained or non-maintained operation.
What it is used for: Lighting escape routes, stairs and exits so people can leave a building safely during a power failure.
Typical applications: Corridors and stairs
Exits and assembly areas
Plant rooms and car parks
Typical projects and industries: Commercial & residential buildings
Hospitals & healthcare facilities
Hotels & hospitality
Schools, universities & public buildings
Factories & industrial facilities

Selection considerations and quotation checklist

Key selection considerations: Supply type
Self-contained battery or central battery system.
Operation
Maintained or non-maintained, as specified.
Duration and mounting
Emergency duration and mounting as stated in your specification.
Include in your quotation request: Self-contained or central battery
Maintained or non-maintained
Emergency duration from the specification
Mounting: ceiling, wall or recessed
Quantity, delivery location and required timing

Exit Signs

Illuminated signs that mark exits and escape route directions.

Available on request.

What it is: An illuminated exit sign with a pictogram and direction arrow, battery-backed or fed from a central system.
What it is used for: Guiding people to the nearest exit, including during a power failure.
Typical applications: Exit doors
Corridors and changes of direction
Stairs and assembly areas
Typical projects and industries: Commercial & residential buildings
Hospitals & healthcare facilities
Hotels & hospitality
Schools, universities & public buildings

Selection considerations and quotation checklist

Key selection considerations: Sign type
Pictogram, wording and direction arrows, as specified.
Supply type
Self-contained battery or central battery system.
Mounting
Wall, ceiling-suspended or over-door.
Include in your quotation request: Pictogram, wording and arrows
Self-contained or central battery
Mounting: wall, suspended or over-door
Quantity, delivery location and required timing

Replacing Existing Equipment?

If you are replacing valves, hydrants, hose reels, fire hoses, fire cabinets, portable extinguishers, emergency lighting or exit signs already in service, start from the existing equipment. Fire pumps, controllers, drivers, fire alarm panels and detectors are quoted against your specification and the compatibility requirements of the existing system.

How a replacement request works

Existing equipment
Nameplate or markings
Photos
Existing technical information
Quantity
Technical review
Matching or technically suitable alternative
Quotation

All equipment

Equipment type
Nameplate photo, markings or model
Photos of the equipment and how it is fitted
Quantity
Site or project
Existing technical information, if available
Required timing

Valves & hydrants

Valve or hydrant type
Size and pressure class
End connection
Body markings
Hydrant outlet arrangement

Hose reels, hoses & cabinets

Hose diameter and length
Coupling type
Reel type
Cabinet mounting, door and contents

Portable fire extinguishers

Extinguisher label photo
Type and agent
Capacity
Mounting

Emergency lighting & exit signs

Photos and labels of the existing fittings
Self-contained or central battery
Maintained or non-maintained
Mounting

GOLTENS reviews the available equipment information and can source a matching or technically suitable alternative for quotation. Final equivalence and suitability should be confirmed by the customer's consultant, engineering team or responsible authority, as applicable.

Request a quotation for replacement equipment

What to Include in Your Quotation Request

Fire protection requests are driven by the customer or consultant documents. Send the documents and information you have — these are your inputs, and missing details can be clarified during quotation.

Minimum information

Organization / customer name
Project or site location
BOQ / equipment list
Required quantities
Customer or consultant specification
Required listing / approval criteria, if applicable
Delivery location
Required timing
Project / tender reference
Contact details

Useful technical information

Pump duty information from the approved project documentation
Pump driver / controller requirement
Valve size
Pressure class
End connection
Sprinkler type / response requirement
Hose diameter / length / coupling requirement
Extinguisher type / agent requirement
Fire alarm panel type
Detector type and compatibility requirements
Existing equipment nameplate / model
Existing equipment photos
Required documentation
Quantity and installation location

You can include several fire protection items in one quotation request. If you are not sure about a detail, leave it out — our team will ask for what is needed to prepare the quotation.

How GOLTENS handles the request

Requirement
Send your requirement through the quotation form on this page, with the BOQ, equipment list or specification and any nameplate photos.
Review of customer / consultant documentation
Our team reviews the documents you send and asks for anything needed to define the equipment.
Sourcing to the stated requirement
We source equipment that matches the stated requirement — or, where you accept one, a technically suitable alternative — for quotation.
Quotation
You receive a quotation stating the proposed equipment, availability and lead time. Final technical acceptance remains with the customer, consultant or responsible authority, as applicable.

Request a Quote

Tell us what you need — equipment type, quantity and the BOQ or specification you have. Equipment is available on request.

Looking for something not listed? Send your requirement

Sales

sales@goltenssupplies.com

info@goltenssupplies.com

Phone

+20 122 560 0983

Frequently Asked Questions

What information should I send for a fire protection quotation?

The BOQ or equipment list, the required quantities, the customer or consultant specification, any listing or approval requirements, the delivery location and the required timing. Each equipment guide on this page lists the details that matter for that equipment.

Can GOLTENS quote from a BOQ?

Yes. Send the BOQ or equipment list together with the specification it refers to. Items are quoted against the stated requirements, and anything unclear is raised with you during quotation.

Does GOLTENS design or calculate fire protection systems?

No. GOLTENS supplies fire protection equipment against the requirements provided for quotation. System design, calculations, installation, testing, commissioning and final acceptance remain with the customer, consultant, contractor or responsible authority, as applicable.

How are listing or approval requirements handled?

State the listing or approval requirements that your project specification calls for in your request. Equipment is quoted against those stated requirements, and the quotation states the documentation available for the offered equipment. Confirming that the equipment meets the project requirements remains with the customer, consultant or responsible authority, as applicable.

Can GOLTENS source replacement fire protection equipment?

For valves, hydrants, hose reels, fire hoses, fire cabinets, portable extinguishers, emergency lighting and exit signs, send the nameplate or markings, photos, the available technical information and the quantity. GOLTENS reviews the available equipment information and can source a matching or technically suitable alternative for quotation. Final equivalence and suitability should be confirmed by the customer's consultant, engineering team or responsible authority, as applicable. Pumps, controllers, drivers, fire alarm panels and detectors are quoted against the specification and compatibility requirements you provide.

Can I request several fire protection items in one quotation?

Yes. You can include several fire protection items in one quotation request — for example, every item in a BOQ or the equipment for one part of a project.

What if the specification is incomplete?

Send what you have. The minimum is the equipment type, the quantity and the requirement it must meet; missing details can be clarified with you or your consultant during quotation.

How is lead time confirmed?

Lead time depends on the equipment, its configuration and the stated requirements, so it is confirmed in each quotation rather than given as a single blanket figure.